Communication has been drastically changed by the Internet. Now world events are commented on within minutes by thousands of users. So when Henry Thierry used the ‘hand of God’ to push them through to French team through to the 2010 WorldCup – millions of comments appeared on the web.

In terms of client reputation management this [...]

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WhosTalkin is a new search engine for the social media landscape. It searches across 40+ popular social media applications, providing in depth results not usually seen in the mainstream search engines. In their own words:
WhosTalkin.com is a social media search tool that allows users to search for conversations surrounding the topics that they care about [...]

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Twitter has released their most detailed guidelines yet on what they consider spam within their system. Commercial users take note. Although they emphasise that commercial or promotional use of Twitter is allowed the following activities may be considered spam and result in account suspension.
1. Following other accounts in order to gain attention to your account [...]

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There’s a new site allowing public reviews of SEM companies and you just know that means trouble. The site is called SEMCompare and is brought to us by the same people who launched the Search Marketing Standard magazine. As Kalena noted, they already have a few negative reviews for known companies in the SEO/SEM industry. [...]

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What do you do if your client has come under attack on the internet? Maybe they sold exploding laptop batteries, got involved in an online battle with a former employee or invested in the latest Kevin Federline album (well ok that last one maybe a losing battle). Here are some strategies to clear out some [...]

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